Return Policy
Last updated: 2026
Eligibility
Items can be returned within 7 days of delivery if unused, unopened, and in their original packaging with tags intact.
Exceptions
Opened feeding, bath and skincare items can't be returned unless they arrived damaged or defective, for hygiene reasons.
Refunds
Approved returns are refunded to the original payment method within 5-7 business days of us receiving and inspecting the item.
How to Return an Item
See our Returns & Exchanges page to get started.